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portfolio

The adnovo portolio defines service-management in several ways. There is no difference any longer between infrastructure and services. As a neutral service provider around professional IT solutions, our main focus is to take over responsibility and bringing a value add to our customers which will support achieving their company goals.

adnovo offers a complete range of services:

Outsourcing-Partner (Sourcing)

As an outsourcing partner, we offer the assumption of individual customer processes and services. We assume permanent the responsibility for the proposed service while optimizing and simplifying your business processes. Our support does not end after the consultation and gives you more time to focus on your core business.

Individual consulting

  • Inventory and needs analysis
  • Competitive comparisons
  • Strategy concepts
  • Feasibility studies
  • Network analyzes for technical and economic optimization
  • Project Management
  • Broadband advice
  • Maintenance concepts

Project support IT applications

Creating individual software tools incl. mobile applications for smart phone or tablet to support, simplify, speedup and reporting of your service or project processes. For instance the automation of data entry in Excel or the establishment of a database the application cost will be covered in a short time. For complex requirements we create together with you  the specification documents and put this into practice. A tool description and post implementation support are natural consequences for us.

Sales Support

  • Competent technical support sales of major customers / projects.
  • Development of business models
  • Development of products and innovative ideas

Service and Process-Management

  • Effective and efficient process management aligned with your business processes
  • Analysis of service procedures, service planning and definition of the service implementation
  • Cross optimization to improve the service and cost efficiency and service effectivity
  • Analysis, design and implementation of business -and ICT - processes
  • Quality: Creation of structured service processes: Regulations, procedure, quality assurance and consistent monitoring
  • Communication: Identifikation of information process  and using a specified reporting and administrative final report of the subprojects
  • Risk: Risk identification, qualitative and quantitative risk analysis, risk management, risk monitoring and tracking

Training

  • individual tailored trainings
  • security
  • certification trainings like CCIE

Procurement and Logistics

Coordination of external service providers and optimization of merchandise management processe

Managed Service

Nowadays IT Infrastructure has to be available and function any time. Business processes are been automized permanently to decrease cost. Due to this the network is growing in a complexity and interdependent structure.  

With our managed services you are on the safe side and you are able to concentrate and focus on your core business.

We provide the complete operation as well as the complete surveillance of your IT infrastucture to guarantee a secure network, which is free of outage.

In cooperation with you we will create an individual offer based on your requirements regardless whether you use your own infrastructure or the systems in our datacenter are required.

Security

Hacker attacks on company networks are becoming more common, a lot of them undetected. We take over your network security, identify vulnerabilities in your network and as a result we create a safety concept for you.

You get a complete managed security service with secure access from locations or mobile employees.

Network

We take care of the provision and expansion of active network components, as well as all activities from conception to migration, which are necessary for the operation of your IT projects. All this we offer you with a 24/7 service.

Business Applications

With our managed service, we guarantee the availability of all your IT applications that you need for your employees and partners. This allows your IT team to focus on main projects.

In a comprehensive solution package we put together analysis, conception, installation, operation and maintenance according to your wishes.

Communication / collaboration

adnovo provides a complete telephony service. Here you can decide between a multi-client capability solution or your voice service will be installed on a dedicated server.

Main goal for both solutions is a failure free and secure telephony.

At the same time we offer these applications as hosted service. This means all your applications are within our servers and will be updated permanently. A complete outsourcing of your IT is also possible.